"I am the servant of the Lord. May it be done to me according to your word" (LK 1:38)

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Manage Your Booking

How do I setup My WYD Account?

Once validated you will receive an invite to set up your password for your My WYD Account. If you have not received this email and know that you have been validated by your Diocese/Group/Movement, please check your junk mail or spam folder and if you are missing this invite please contact the Cosmos WYD team and they will re-send the invite.

When can I book?

Final pricing will be released when your pilgrimage is open for booking from August 2018. We will notify validated pilgrims by email when your pilgrimage is available to book and invite you to set up your My WYD Account.

How much will the deposit be?

A $800 per person deposit will be payable at the time of booking. The deposit covers both the air and land for your pilgrimage. The deposit is due within 7 days of booking your pilgrimage and can be paid by credit card via your My WYD Account or Bpay.

Are flights included in the price?

Yes, return international economy class group airfares are included in the cost.

Are prices based on double room occupancy?

Yes, prices are per person based on two persons sharing a room in twin beds. Unless otherwise specified by your Pilgrimage Coordinator you will be sharing with another pilgrim of the same sex on your tour.

Can the price change?

Final pilgrimage pricing is still subject to change, pending the number of pilgrims travelling on your pilgrimage. Prices quoted are also subject to increases from third parties i.e. Flight prices and Fuel surcharges from airlines.

Can I change my Flights?

No, flight changes will not be accepted.

How do I change my name in ‘My WYD Account’?

The registration form has requested names as per passport, although we understand mistakes can happen. Name changes need to be advised to the Cosmos WYD Team by email, Name change fees may incur after full payment is made and bookings close. A copy of your passport may be required at the time of changing your name.

Do I have to complete My WYD Account Profile?

Most of the information in your My WYD Account profile are required. If any of the fields aren’t applicable to you please write ‘N/A’ for Not Applicable.

Once your profile is complete the score will be 100% complete, the Cosmos WYD Team will check all details on your passport against your booking and flight tickets. Name change fees may incur after full payment is made and bookings close.

Can I request a single room?

Single rooms are on request and must be approved by your Pilgrimage Coordinator. There is an additional supplement price for single rooms.

Can I book Pre or Post pilgrimage accommodation?

Due to no changes to the flight itineraries permitted, Pre and Post pilgrimage accommodation will not be required for any pilgrimages traveling to World Youth Day 2019.

Can I join my pilgrimage late or leave early?

Unfortunately, pilgrimage itineraries cannot be amended.

Can I change to a different pilgrimage?

The Diocese/Group/Movement you have registered under will advise Cosmos the pilgrimage which you are assigned to. If you do not want to travel on your assigned pilgrimage, you will need to speak with your Pilgrimage Coordinator. Any changes must be approved by your Pilgrimage Coordinator and emailed to the Cosmos WYD Team.

What are the cancellation fees?

Standard Land Cancellation Fees for escorted pilgrimages:

  • From time of booking – 100 days prior to scheduled departure: Loss of individual Pilgrim Land Deposit $500 Per Person
  • 99 – 60 days prior to scheduled departure: 25% of total individual Pilgrim Price.
  • 59 – 30 days prior to scheduled departure: 50% of total individual Pilgrim Price.
  • 29 – 14 days prior to scheduled departure: 75% of total individual Pilgrim Price.
  • 13 – 0 days prior to scheduled departure: 100% of total individual Pilgrim Price.

Standard Airfare Cancellation Fees:

  • From time of booking – 130 days prior to scheduled departure: Loss of Individual Air Deposit $300 Per Person
  • 129 – 100 Days prior to scheduled departure: 60% of total individual airfare is non-refundable
  • 99 - 0 Days prior to scheduled departure: 100% of total individual airfare is non-refundable

For price breakdowns for cancellations or to cancel your pilgrimage, please email the Cosmos WYD Team.

When will full payment be due?

Full payment of your pilgrimage will be due 100 days prior to departure. Your final payment due date will be listed on your individual invoice. We strongly suggest paying your pilgrimage prior to this date to make sure no automatic cancellations of overdue bookings occur.

Can I have an extension on my full payment?

Full payment is due no later than 100 days prior to departure. If the booking is not paid in full by the due date, Cosmos WYD may cancel your booking and charge cancellation fees in accordance with our booking terms and conditions.

I forgot my password?

Go to the My WYD Account page and select sign in and then ‘forgot my password’ enter your email address and submit. You will receive an email to setup a new password and login.

I forgot my email ID?

Your email ID is the email address you registered your interest to travel to WYD with, all email correspondence from Cosmos WYD will be sent to this address.